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Title: Kaspersky Anti-Virus - switching itself off Post by: GeordieMessiah on November 22, 2006, 07:51:41 PM I've got a problem with my Firewall / Anti-Virus package on my PC - which I shelled out good money on. It's Kaspersky Labs 6.0 but it keeps switching itself off every few minutes - I get a Windows Error message which asks if I want to report it (pointless so I ignore them now).
I'm wondering if there's some software clash going on - I use BT Yahoo Broadband (still) which comes with Norton AV/Firewall - but that is switched off as far as I can tell. Any suggestions what to try next to sort this problem out? Title: Re: Kaspersky Anti-Virus - switching itself off Post by: indi on November 22, 2006, 08:45:48 PM I've got a problem with my Firewall / Anti-Virus package on my PC - which I shelled out good money on. It's Kaspersky Labs 6.0 but it keeps switching itself off every few minutes - I get a Windows Error message which asks if I want to report it (pointless so I ignore them now). I'm wondering if there's some software clash going on - I use BT Yahoo Broadband (still) which comes with Norton AV/Firewall - but that is switched off as far as I can tell. Any suggestions what to try next to sort this problem out? If I were you I'd uninstall Kaspersky, then run a registry cleaner, then reinstall Kaspersky. Don't waste your time figuring out what caused it, just get it fixed, I reckon. Title: Re: Kaspersky Anti-Virus - switching itself off Post by: Mark on November 23, 2006, 04:14:26 AM Hi,
Its a know issue from corrupt dbase update. Fix is here Fix for updater crashing (22nd November 2006) https://www.kaspersky.com.au/subpage.aspx?id=174 Good Luck Title: Re: Kaspersky Anti-Virus - switching itself off Post by: GeordieMessiah on November 23, 2006, 02:04:34 PM Cheers for the help - problem seems to have been sorted now thanks to Mark in particular. :thup:
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